Your Rights Under the DPA 2019
Submit a Request
Track My Request
Enter your request reference number to check the status of your submission.
Our Response Commitments
We are committed to handling all data subject rights requests in accordance with the Kenya Data Protection Act 2019.
Your Rights Explained
Right to Access
You have the right to obtain confirmation of whether your personal data is being processed and to receive a copy of that data in a structured, commonly used format.
Submit Access Request βRight to Rectification
You can request correction of inaccurate or incomplete personal data that we hold about you at any time.
Request Correction βRight to Erasure
You can request deletion of your personal data, subject to certain legal and regulatory exceptions.
Request Erasure βRight to Restrict Processing
You can ask us to limit how we use your personal data while we verify its accuracy or assess your objection.
Request Restriction βRight to Object
You can object to processing of your personal data, including for direct marketing and automated decision-making.
Submit Objection βRight to Data Portability
You can receive your personal data in a structured, machine-readable format and have it transferred to another service provider.
Request Data Export βRight to Withdraw Consent
If your processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Withdraw Consent βContact Our Data Protection Officer
For all data subject rights requests and privacy inquiries:
Email: dpo@nfp.co.ke
Phone: +254 712 345 678
Response Time: Within 30 days of receipt
Escalate to ODPC
If you're not satisfied with our response, you can lodge a complaint with the Office of the Data Protection Commissioner:
Website: www.odpc.go.ke
Email: info@odpc.go.ke
Address: ODPC Offices, Nairobi, Kenya